Tuesday, July 5, 2011

Electronic commerce

Electronic commerce or e-commerce is the deployment, purchasing, sales, marketing goods and services over electronic systems such as the Internet or television, www, or other computer networks. E-commerce can involve electronic funds transfer, electronic data interchange, automated inventory management systems, and automated data collection systems. Information technology industry saw an e-commerce activities as the application and implementation of e-business (e-business) relating to commercial transactions, such as electronic funds transfer, SCM (supply chain management), e-marketing (e-marketing) , or online marketing (online marketing), online transaction processing (online transaction processing), electronic data interchange (electronic data interchange / EDI). E-commerce or e-commerce part of e-business, where the scope of e-business more broadly, not just commerce but includes also pengkolaborasian business partners, customer service, jobs, etc.. In addition to network technology www, e-commerce also requires a database or database technologies (databases), e-mail or electronic mail (e-mail), and non-computer forms of technology as well as other delivery systems, and tools for e-payment this trade.
E-commerce was first introduced in 1994 when the first banner-electronics used for the purpose of promotion and advertising in a web-page (website). According to Forrester Research, electronic commerce generated sales worth U.S. $ 12.2 billion in 2003. According to another report in October 2006, online retail revenues in non-travel in the United States is forecast to reach the quarter-trillion U.S. dollars in 2011.

The history of development
The term "electronic commerce" has changed over time. Originally, electronic commerce means the utilization of commercial transactions, such as the use of EDI to send commercial documents like purchase orders or invoices electronically.

Then he developed into an activity that have the more precise term "Web commerce" - the purchase of goods and services via the World Wide Web via secure servers (HTTPS), a special server protocol that uses encryption to keep important customer data.

At first when the web became famous in the society in 1994, many journalists predicted that e-commerce will become a new economic sector. However, only about four years later secure protocols like HTTPS entering a mature stage and is widely used. Between 1998 and 2000 many businesses in the U.S. and Europe to develop the web site of this trade.


Masalah e-commerce 
  1. Penipuan dengan cara pencurian identitas dan membohongi pelanggan.
  2. Hukum yang kurang berkembang dalam bidang e-commerce ini. 
Business applications 
Some common applications related to e-commerce are:
  • E-mail dan Messaging
  • Content Management Systems 
  • Documents, spreadsheets, databases
  • Accounting and financial systems
  • Shipping and ordering information
  • Reporting information from the client and the enterprise
  • Domestic and international payment systems
  • Newsgroup
  • On-line Shopping
  • Product Digital/Non Digital
  • Conferencing
  • Online Banking/internet Banking 

Key success factors in e-commerce 
 In many cases, an e-commerce company can survive not only rely on strength alone product, but with the management team of reliable, timely delivery, good service, good business organizational structure, network infrastructure and security, web site design good, several factors including:
  1. Provide competitive price
  2. Provide purchasing services responsive, fast, and friendly.
  3. Providing information on goods and services that are comprehensive and clear.
  4. Provide lots of bonuses such as coupons, special offers, and discounts.
  5. Giving special attention such as the proposed purchase.
  6. Menyediakan rasa komunitas untuk berdiskusi, masukan dari pelanggan, dan lain-lain.
  7. Facilitate trading activities.
  
 source : Wikipedia

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